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Customer Service Executive - Luxury Travel Company

Job Title: Customer Service Executive - Luxury Travel Company
Contract Type: Permanent
Location: South West London
Industry:
Salary: 20000-22000
Start Date: ASAP
Reference: CSER05
Contact Name: Will Stanley
Contact Email: will@upgraderecruitment.co.uk
Job Published: May 25, 2018 15:38

Job Description

Do you want to work for a luxury travel company? Do you want to go on exclusive holidays to fantastic destinations as part of your job? Have experience in customer service and looking for your next step? Look no further!

A luxury travel company in South-West London is looking for a motivated individual to join their vibrant and modern offices. You will be joining an energetic team assisting in their customer relations department and will be ensuring the highest level of guest service and communication to create a fantastic customer experience.

About the Role:

As the successful Customer Service Executive your responsibilities will include:

  • Ensuring that all customers have the best experience possible and that all enquiries are dealt with quickly and effectively
  • Investigate and resolve all complaints to achieve the best result for both guests and businesses
  • Allocating compensation as and when it is needed, in line with company regulations

This role is perfect for someone looking for a move into a luxury travel company. This role will provide you with both career and personal growth in the travel industry. If you have travel experience and are looking for the next step then look no further!

About You:

  • Experience working in the travel industry is desired but not compulsory
  • Experience working within customer service
  • Experience of dealing with and resolving customer complaints
  • Fantastic communications skills, both written and interpersonal
  • Professional telephone

Pay and Hours:

  • Pay will be £20 - £22k depending on experience
  • Working hours are Monday - Friday 9am - 5pm
If you're interested in the role please contact Will @ Upgrade Recruitment by calling 020 8780 9922 or emailing will@upgraderecruitment.co.uk