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Customer Service Executive

Job Title: Customer Service Executive
Contract Type: Permanent
Location: Putney
Industry:
Salary: £16,000 - £16,800
Start Date: ASAP
Reference: Customer Service Executive - Putney
Contact Name: Sam Puttock
Contact Email: sam@upgraderecruitment.co.uk
Job Published: December 03, 2019 09:20

Job Description

We are currently looking for a motivated Customer Service Executive to join our fantastic team near the river in Putney. This immediate start role is offering a competitive salary of up to £16.8K plus outstanding benefits, such as many social events throughout the year. This is a great way to build your experiences and develop professionally.

This is a brilliant opportunity for you to take the next step in your career as you will have the opportunity to work with the Customer Service Manager, ensuring you provide an excellent and friendly service to our clients at all times.

As the successful Customer Service Executive you will be required to carry out the following responsibilities:

  • Answer all queries in a friendly, personal and professional manner.
  • Contact and explain the service to new potential customers.
  • Work with existing customers.
  • Capture and report customer feedback to improve the service.
  • Respond to all communications in a timely manner.
  • Circulate information within relevant teams to provide the best possible service.
  • Resolve issues for customers.

As the successful Customer Service Executive you will have the following skills and experience:

  • Excellent interpersonal and communication skills, both written and oral.
  • Attention to detail and accuracy.
  • Confidence building rapport over the phone.
  • Previous customer service experience.
  • Proficient in all Microsoft Office packages.
  • Ability to prioritise and handle a busy workload.

This wonderful role is Monday - Friday 9.00am-5.00pm with a competitive salary of up to £16.8K plus the lovely benefits the company offers including, Summer BBQs and Christmas parties. If this role is for you, please apply or send your CV to sam@upgraderecruitment.co.uk or give me a call on 020 8780 9922.