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Customer Service Executive

Job Title: Customer Service Executive
Contract Type: Permanent
Location: South West London
Industry:
Salary: 20000-25000
Start Date: ASAP
Reference: FDAL04
Contact Name: Will Stanley
Contact Email: will@upgraderecruitment.co.uk
Job Published: April 05, 2018 12:24

Job Description

Are you passionate about customer service? Do you want to help people day in day out? Are you looking for a career in a company which has been in operation almost 30 years?

A market-leading, well established consultancy in South West London is looking for bright and proactive customer service executives to join them in their top floor offices. You will be a vital part of their customer service team, ensuring that the company maintains it's fantastic reputation with customers and clients alike.

About the Role:

  • Handle all incoming calls in a professional and friendly manner, redirecting enquiries to the relevant person or department
  • Meet and greet guests in a polite and welcoming manner
  • Processing requests for e-learning, setting up users profiles and responding to enquiries in a timely manner
  • Setting up the training rooms according to requirements
  • Provide ad hoc administrative support for the Directors and other senior members of staff
  • Co-managing the smooth running of the office through sorting post, arranging couriers and ordering stationery

About You:

  • Excellent communication skills and telephone manner
  • Strong organisational skills and an attention to detail
  • Ability to handle information with discretion
  • Ability to manage time effectively, working to deadlines
  • Enjoys working with a large variety of people

Salary and Hours:

Working hours are Monday - Friday, 9am - 5:30pmIn return you will be offered between £20,000 and £25,000 per year

What Next?

If all of the above appeals to you then please do not hesitate to get in touch with Will at Upgrade Recruitment by calling 020 8780 9922 or emailing will@upgraderecruitment.co.uk